Privacy Policy

Last updated: July 4, 2026

This Privacy Policy explains how Kiran Jewellery House (“we”, “us”, or “our”) collects, uses, and protects your information when you use our mobile application and related services.

1. Information We Collect

When you use our app, we may collect the following information:

• Account details: name, email address, phone number, and login credentials.
• Order & booking information: products viewed, bullion bookings, purchase history, billing and delivery address.
• Payment-related data: payment method selected and transaction references (we do not store full card or UPI PIN details).
• Device & usage data: app version, device type, and general usage to improve performance and security.

2. How We Use Your Information

We use your information to:

• Create and manage your account.
• Process jewellery orders and bullion bookings.
• Display live gold and silver rates relevant to your use of the app.
• Send order updates, booking confirmations, and important service notifications.
• Provide customer support and respond to your enquiries.
• Improve app functionality, security, and user experience.

3. Sharing of Information

We do not sell your personal information. We may share limited data only when necessary with:

• Payment and delivery partners to complete your orders.
• Technology service providers that help us operate the app (under confidentiality obligations).
• Legal or regulatory authorities when required by applicable law.

4. Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights

Depending on applicable law, you may have the right to:

• Access, update, or correct your personal information through the app or by contacting us.
• Request deletion of your account, subject to legal and business requirements.
• Withdraw consent for non-essential communications.

7. Children’s Privacy

Our app is not intended for users under 18 years of age. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of the app after changes means you accept the revised policy.

9. Contact Us

If you have questions about this Privacy Policy or your data, please contact us:

Kiran Jewellery House
C.K. 16/14 Mangalam Malviya Katra, Sudiya, Varanasi
Email: info@kiranjewelleryhouse.in
Phone / WhatsApp: +91 93357 09922